In order to continuously improve the professionalism of the staff, in the afternoon of 21 October, under the guidance of the Haicang District Federation of Trade Unions, social workers from the Staff House went to Oceanwell Company to conduct a lecture on the improvement of workplace management skills. A well-known lecturer from Xiamen was invited to give the lecture, and a total of more than 50 employees attended. Mrs. Lin changed the traditional way of lecturing and adopted an interactive approach of question and answer with the staff on the spot, explaining and demonstrating the professional image, grooming, sitting posture and daily language of the staff in the office.

Mrs. Lin focused on communication etiquette in the workplace. In workplace communication, we need to put ourselves in others' shoes and be adept at praising others. The Chinese language is diverse, and communicating more often in a complimentary way not only helps we to get along with colleagues but also makes us feel pleasant to each other. For instance, when you have a disagreement with a colleague, you can try to first affirm his views, praise him for actively contributing to the work, and then gently put forward your own opinions. This is because when you give people more time and opportunity to express themselves, it is also easier to get closer to them and gain their favour.

During the one-and-a-half-hour training, Mrs. Lin interacted with the staff with humorous language and laughter was heard from time to time. The staff acquired the details of etiquette that they should pay attention to in different occasions in a relaxed atmosphere. The lecture enabled the staff to learn the connotation and key points , adjust their mindset and thoughts , and master the ways and means of interpersonal communication, cope with interpersonal conflicts at work scientifically, and maintain a stable and harmonious inner state, thus facilitating the enhancement of personal quality and professionalism, as well as prompting the advancement of corporate culture.